1997年，戴安娜王妃车祸身亡，举国悲痛欲绝，但是英国王室人员却对此采取了逃避疏离的态度。这种漠不关心激怒了很多英国民众。民众反王室的情绪相当高涨，紧急形势让王室陷入了严重的危机。但是，英王伊丽沙白（海伦•米伦Helen Mirren 饰）并没有出来稳定民心，而是携家人躲到了度假行宫。托尼•布莱尔（麦克•辛 Michael Sheen 饰）此时刚出任首相，面对此刻棘手的情势，必须尽快找到平衡各方利益的措施，让王室摆脱信任危机，女王重新修好与国民的关系，而自己也在当中树立权威。Diana the 'People's Princess' has died in a car accident in Paris. The Queen and her family decide that for the best, they should remain hidden behind the closed doors of Balmoral Castle. The heartbroken public do not understand and request that the Queen comforts her people. This also puts pressure on newly elected Tony Blair, who constantly tries to convince the monarchy to address the public.
